The AMC ensures that the customer receives continuous support, software updates, and maintenance Of Tally applications includes
Phone/Email Support: Assistance for any technical issues, software troubleshooting, and user queries.
On-site Support (if applicable): For critical issues that cannot be resolved remotely, on-site visits may be included.
Version Updates: You get regular updates to the latest version of Tally. This may include bug fixes, performance improvements, and additional features.
Tax & Compliance Updates: Tally frequently releases updates to ensure that your software complies with the latest tax regulations and government policies (e.g., GST updates in India).
If there are any software bugs or errors, the AMC ensures these are fixed promptly to avoid disruptions in business operations.
Offering backup management Tools to ensure your critical business data is safe.
AMC include Demo training sessions to help users better understand the software, its advanced features, and optimizations for their business needs.
For businesses requiring specialized features or custom reports, an AMC may include limited customization or assistance in integrating third-party add-ons with Tally.
AMC customers often get priority over non-AMC customers for support and services, ensuring faster resolution of issues.
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